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REFUND POLICY

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Refund Eligibility: Refunds are available only under the following limited circumstances:
 

  • Complete non-delivery of contracted services due to Soarhaven's inability to commence work within 14 days of payment

  • Documented technical failure preventing service delivery for more than 21 consecutive days
     

Refunds are NOT available for:

  • Client dissatisfaction with business outcomes or market results

  • Failure to implement provided strategies and recommendations

  • Changes in client business circumstances or priorities

  • Client-requested service termination for any reason

  • External market conditions affecting client success
     

Refund Processing Timeline:

  • Evaluation period: 14-21 business days after written request

  • Refunds are calculated on a pro-rated basis for services not yet delivered

  • Processing time: 7-14 business days once approved

     

Funds Return Timeline: Once a refund is processed, it takes 5-10 business days for funds to return to the original payment method.

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© Soarhaven 2025 · Version 1.0 • All rights reserved.  
Soarhaven does not provide investment advisory or capital placement services. Our work focuses exclusively on visibility, positioning, and authority-building for private equity firms.

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